Legal
Privacy Policy
Plain version: we only collect what you choose to send us, we use it to reply to you, and we don't track you around the web.
Effective 19 May 2026
Who we are
JCW is an AI automation studio based in The Hague, Netherlands, with operations in South Africa. For anything in this policy — including access or deletion requests — contact joshua@jcw-ai.nl. We are the data controller for the information described below.
What we collect
Only what you actively submit:
- Contact form — your name, email, optional company, and the message you write.
- Demo console — when you describe a job and start or send a build, the text you type and (if provided) your email are sent to us as an enquiry.
- Abuse prevention — our submission endpoint briefly holds your IP address in memory to rate-limit automated abuse. It is not stored or used to profile you.
We do not use advertising or analytics cookies and we do not track your activity across other sites.
How we use it & legal basis
We use your submission solely to understand your enquiry and respond to it, and — if it leads to working together — to deliver that work. Under the GDPR our legal basis is taking steps at your request prior to a possible contract, and our legitimate interest in responding to business enquiries.
Who processes it
Submissions are delivered to our inbox by Resend, our email-delivery processor, and stored in our email and project tools so we can reply and keep a record of the conversation. We do not sell or share your information with anyone for their own marketing.
Please don't paste secrets, credentials, or confidential third-party data into the demo console or the form — describe the problem, not the keys.
How long we keep it
We keep enquiries for as long as needed to respond and, where it leads to a relationship, for the duration of that relationship plus a reasonable period for legal and accounting purposes. Ask us to delete your data at any time and we will, unless we're legally required to retain it.
Your rights
If you're in the EU/UK you have the right to access, correct, delete, or object to our use of your personal data, and to data portability. Email joshua@jcw-ai.nl and we'll action it. You may also complain to the Dutch data protection authority (Autoriteit Persoonsgegevens).
Changes
We'll update this page if our practices change and revise the effective date above. Material changes affecting people who've contacted us will be communicated directly where appropriate.